Data retention policy

Details on how long user data is stored and managed on Luan Nguyen Design's platform

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1. Introduction

This Data Retention Policy outlines how I collect, store, and manage user data, and the length of time this data is retained on my platform. By using my services, you agree to the terms outlined in this policy.

2. Data collection

I collect personal data such as name, email address, and course usage details to provide services, support course progress, and improve the platform. This data is collected during account registration, course participation, and platform interactions.

3. Data retention periods

I retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Below is an overview of my retention periods:

  • Account information: Stored for as long as your account is active or as required by law. Inactive accounts are retained for 2 years before deletion.
  • Course data: Course progress, activity logs, and interaction data are stored for 2 years from your last interaction with the platform.
  • Billing information: Billing records are kept for 7 years in compliance with tax and accounting regulations.
  • Support inquiries: Stored for 1 year after resolution of the inquiry or support case.

4. Data deletion

You have the right to request the deletion of your personal data at any time. Upon your request, I will delete your data unless it is required for legal or regulatory purposes. Please note that deleting your data may impact your ability to access courses or use the platform.

5. Data security

I prioritize the security of your personal data and implement appropriate technical and organizational measures to prevent unauthorized access, alteration, or destruction of your information. This includes encryption, access controls, and regular security audits.

6. Third-party access

I do not share your personal data with third parties except when required for service provision (e.g., payment processors) or legal compliance. In such cases, I ensure that third parties adhere to strict confidentiality and data protection agreements.

7. Changes to this policy

I reserve the right to update this Data Retention Policy at any time. Changes will be communicated through the platform, and continued use of my services constitutes acceptance of the updated terms.

8. Contact information

For any questions or concerns regarding this Data Retention Policy, please contact me at:

I am here to assist you with any inquiries related to your data retention and management on my platform. Whether you have questions about how your data is stored, how long it is kept, or need assistance with data deletion or privacy concerns, feel free to reach out to me. I am committed to ensuring you have all the information you need for a smooth and transparent experience regarding your personal data.