Terms of service

Explore the terms of service detailing guidelines for using my courses and services

Effective date: 10 July 2024

These Terms of service ("Terms") govern your use of my website, services, and products provided by Luan Nguyen Design ("Personal," "I," "me," or "my"). By accessing or using my services, you agree to these Terms. Please read them carefully before proceeding.

These Terms outline your rights and responsibilities when using my platform. They cover important information about your legal rights, remedies, and obligations. If you have any questions or concerns, please contact me at hello@luannguyen.design.

Thank you for choosing Luan Nguyen Design. I hope you enjoy using my services!

1. Use of my website

By accessing or using Luan Nguyen Design's website, you agree to comply with the following terms:

  • Eligibility: You must meet any eligibility criteria specified on my website, such as age requirements or jurisdictional restrictions, to use my services. If you do not meet these criteria, please do not use my website.
  • User responsibilities: When using my website, you agree to:
    • Provide accurate and complete information when requested.
    • Use the content and services provided on the website in a lawful manner, respecting all applicable laws and regulations.
    • Refrain from engaging in any activity that could harm, disable, overburden, or impair the functioning of my website.

2. Course enrollment and payment

Enrolling in courses offered on Luan Nguyen Design's website involves the following process

  • Course enrollment process: To enroll in a course, visit the course page on my website. Follow the instructions provided to register and create an account if necessary. Complete any required forms and provide accurate information as requested.
  • Payment terms and Conditions:
    • Pricing: Course prices are clearly listed on the course pages. Prices are subject to change at my discretion. Users have the option to subscribe to courses on a monthly or annual basis.
    • Refunds: Refunds are generally not available due to the subscription nature of the service. However, users have the option to cancel their subscription at any time, with access to the course content continuing until the end of the current billing cycle.
    • Billing information: Payment is processed securely through trusted third-party payment processors. I do not store credit card details on my servers.

For detailed information on enrollment procedures, refund policies, and billing practices, please refer to the specific course pages or contact me directly.

3. Intellectual property rights

  • Ownership: All content and materials provided on Luan Nguyen Design's website, including but not limited to course materials, text, graphics, logos, images, videos, and software, are owned by Luan Nguyen Design or its licensors and are protected by intellectual property laws.
  • Permissions granted: Users are granted a limited, non-exclusive, non-transferable license to access and use the course materials for personal, non-commercial purposes in connection with their enrollment in the courses offered on the website. This license does not permit users to modify, reproduce, distribute, display, transmit, or create derivative works of any content or materials without prior written consent from Luan Nguyen Design.

Any unauthorized use of the content or materials on this website may violate copyright, trademark, and other intellectual property rights, and may result in legal action.

For questions regarding the use of content or permissions not expressly granted herein, please contact me at hello@luannguyen.design.

4. User content

  • Guidelines for User-Generated content: Users are responsible for any content they generate on Luan Nguyen Design's website, including comments or uploaded assignments. Content must comply with applicable laws and the terms outlined in the website's policies.
  • Rights and Responsibilities: By submitting content, users grant Luan Nguyen Design a non-exclusive, royalty-free license to use, modify, reproduce, and distribute the content for the purpose of operating and promoting the website. Users retain ownership of their content and are responsible for ensuring it does not infringe upon the rights of others or violate any laws.

For questions regarding user-generated content guidelines or rights, please contact me at hello@luannguyen.design.

5. Prohibited activities

  • Activities not allowed: Users must not engage in activities on Luan Nguyen Design's website that include unauthorized access, infringement of intellectual property rights, distribution of malicious software, or any unlawful activities.
  • Consequences: Engaging in prohibited activities may result in immediate termination of user accounts and may also lead to legal action or other consequences as outlined by applicable laws.

For questions regarding prohibited activities or their consequences, please contact me at hello@luannguyen.design.

6. Privacy policy

Reference to my Privacy policy: Please refer to my Privacy Policy to understand how I collect, use, and protect your information.

For more details on my Privacy Policy, please visit Privacy policy.

7. Modifications to terms

  • Conditions for updates: I reserve the right to modify or update these terms under certain circumstances, such as legal or operational changes. Any modifications will be effective immediately upon posting on this page.
  • Notification procedures: I will notify you of any changes to the Terms of Service by posting a prominent notice on my website. It is your responsibility to review these terms periodically for updates.

8. Limitation of liability

  • Disclaimer of warranties: I provide no warranties regarding the use of my website and services. I do not guarantee that the website will be error-free, secure, or continuously available.
  • Limitation of liability: I am not liable for any damages resulting from the use or inability to use my website. This includes direct, indirect, incidental, consequential, or punitive damages.

9. Governing law and Dispute resolution

  • Jurisdiction: The Terms of service are governed by the laws of Vietnam, without regard to its conflict of law provisions.
  • Dispute resolution: Any disputes arising out of or relating to these Terms of service shall be resolved through arbitration administered by the Vietnam International Arbitration Centre (VIAC) in accordance with its rules. The place of arbitration shall be Ho Chi Minh City, Vietnam. Alternatively, if arbitration is not feasible, disputes may be resolved through mediation in Ho Chi Minh City, Vietnam under the mediation rules of the Vietnam Mediation Centre (VMC).

10. Contact me

How to reach me: If you have any questions, concerns, or feedback regarding these Terms of service, you can contact me at hello@luannguyen.design. I am available to assist you and address any inquiries you may have.